Stakeholder Relations Professional

NOC #41403, #11202

  • Environment Primarily indoor/office work
  • Education Post-secondary diploma
  • Average salary $93,000 to $161,000

Career profile

Stakeholder relations professionals play an important role in cultivating and maintaining relationships with key community stakeholders, Indigenous communities and interest groups that affect, or are affected by industry activity. They are often responsible for the development and implementation of projects and plans that support a company’s social license to operate. They maintain records of corporate engagement with stakeholder groups and Indigenous communities including requests and commitments made and work with other groups across the company to ensure appropriate follow-up on those engagements.

Specializations include:

  • Stakeholder relations and Indigenous relations advisors identify which stakeholders, Indigenous communities, and interested 3rd parties should be engaged, and to what extent, typically on a project-by-project basis. They execute engagement activities to obtain input and feedback on issues or concerns.
  • Socio-economic impact assessment specialists perform work to understand, evaluate and develop strategies to manage the economic, cultural and social impacts of industry activity on communities.
  • Investor relations specialists work proactively with key individuals and groups to ensure the company is optimally valued and resourced. They work to promote the company and increase shareholder value with investors.
Exploration and production, Oil and gas services, Pipelines, Oil sands, Carbon capture, utilization and storage, Well site decommissioning, Engineering, design and procurement, Construction, Start-up and commissioning, Geothermal, Solar, Wind

When you start in this occupation activities may include:

  • Analyzing data (e.g., statistics, demographics, attitudes, preferences, individual activities)
  • Documenting public involvement activities for regulatory reviews and internal company follow-up
  • Maintaining a formal system of recording and monitoring stakeholder and company commitments.

As you advance in this career, you may take on additional tasks including:

  • Providing tools and consultation to leaders, project teams and employees to enable effective and efficient communications (e.g., intranets and websites, templates, guidelines and workshops)
  • Making presentations and leading discussions with communities and other stakeholders about the intent, scope timing and implications (e.g., environmental, social and economic) of the company’s plans and activities to obtain feedback
  • Providing advice and guidance on ways to enhance the company’s reputation (e.g., through community investments and other socio-economic benefits)

Education

  • A post-secondary diploma or degree in a relevant field is typically required for most Stakeholder Relations roles. Areas of study can include public relations, communications, journalism, anthropology, international relations, geography, environmental design, law, business, sociology, psychology, petroleum land management or a related discipline. A graduate or doctoral degree in social sciences, anthropology, public policy or environmental studies with a focus on Indigenous communities may be required for jobs that specialize in socio-economic impact assessments.

Certifications

  • Specific health and safety certifications will be determined by job requirements

Nature of work and environment conditions specific to oil and natural gas:

  • Travel likely required
  • Primarily indoor/office work
  • Work not physically demanding

An active listener with strong verbal communication and facilitation skills, you bring balance to the conversation between companies and their stakeholders. You successfully negotiate mutually beneficial solutions.

  • Customer and personal service
  • Active listening
  • Managing conflict
  • Social perceptiveness
  • Collaborative
  • Communications and media
  • Socio-cultural
  • Critical thinking
  • Persuading others
  • Leading and living the company vision and values