Administrative Assistant

NOC #13110

  • Environment Primarily indoor/office work
  • Education High school diploma
  • Average salary $43,000 to $63,000

Career profile

Administrative assistants are vital assets to efficient and productive management within an organization. They are responsible for maintaining the day-to-day operational details which include a wide array of tasks from telephone management to file organization and meeting facilitation. They play a pivotal role in ensuring the smooth operation of their respective office or department, as well as supporting the individuals they work with and require key attributes including:

  • efficiency and time management
  • organizational expertise
  • collaboration and reliability

Administrative assistants engage with a wide array of individuals, including colleagues from various departments within the organization, as well as external stakeholders such as clients, suppliers, executives, and the public. Administrative assistants rely on a range of tools and technologies, including computers and office equipment like photocopiers. They also utilize specialized software, including accounting, desktop, graphic design, database, and enterprise management software, to fulfill their duties effectively.

Some of their key responsibilities include:

  • file management and record-keeping
  • schedule coordination
  • correspondence preparation
  • meeting and conference call facilitation including logistics such as room and catering requirements
  • meeting support including agenda and minutes preparation
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In this occupation activities may include:

  • Greeting visitors, ascertaining the nature of their business and directing visitors to appropriate staff
  • Scheduling appointments, making travel arrangements and scheduling meetings
  • Coordinating and managing logistics and suppliers for special events, technical conferences and meetings
  • Maintaining a filing system for both electronic and hard copy files
  • Assisting in preparing reports, bulletins and alerts
  • Performing word processing of letters, memos, reports, agreements, exhibits and general business correspondence
  • Preparing presentation materials, including charts, graphs and slides
  • Assisting in and/or organizing meetings, events and conferences may be required


  • Administrative Assistants require a high school diploma and a 1- to 2-year college diploma or specialized administrative certificate. Several years of experience is typically required.

Additional Requirements

  • Strong computer literacy including proficiency in Microsoft Word, Excel and PowerPoint
  • Minimal or no travel
  • Primarily indoor/office work
  • Work not physically demanding

You are organized and detail-oriented. You are a strong typist, and you are comfortable using a variety of computer software. You are friendly and can work well with a variety of people.

  • Active listening
  • Computer use
  • Attention to detail
  • Customer and personal service
  • Clerical
  • Critical thinking
  • Document use
  • Coordination
  • Planning and organizing
  • Collaborative